We offer an extensive range of engaging resource that are proven to educate learners of various ages and abilities. Our catalogue of workbooks cover an array of subjects including Functional Skills, Maths, English, ICT, Retail, Employability, Social Development and Tutorials.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Contact us at SmartbooksEd@outlook.com.
We offer an extensive range of engaging resource that are proven to educate learners of various ages and abilities. Our catalogue of workbooks cover an array of subjects including Functional Skills, Maths, English, ICT, Retail, Employability, Social Development and Tutorials.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Contact us at SmartbooksEd@outlook.com.
An extensive bundle of all 4 instalments of resources centered on and around the Retail industry. They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment.
Series 1- 4 include the following resource
Series 1
What is Retail?
Jobs in the industry
First impressions
Retail Lingo
Retail Sectors
Customer Service (Observation Task)
Taking Payment
Cash Transactions
Identifying Forgeries
Checking a Check
Till Problems
Maths Task
Chip and Pin
Monopoly activity & Evaluation
Recap Quiz
Series 2
Window Displays
Visual Merchandising & Task
Shop Floor & Sales Areas
Manual Handling & Task
Lifting Equipment
Deliveries
Stock Management
Stock Checks
Product Placement & Task
Recap Quiz
Series 3
The Customer
Internal Customers
Customer Profiles
Customer Research
Effective Customer Service
Before, During & After
Pro’s & Cons for the Company
Presentation Task
Non Verbal Communication
Communication Task
Experiences of Customer Service
Customer Service Card Activity
Series 4
What is Teamwork
Prioritising Tasks
Communication Breakdowns
Conflict within a team
Benefits of Teamwork
Communication Types
Body Language
Two way Communication
Team Scenario Task
Humour in the Workplace
Teamwork Roles
Recruitment Task
Timed Wordsearch
Series Recap
Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks.
The resourcs are in PDF Format but also available as a fully editable Word doc by request.
This series of resources have been created for those Teaching and Studying Pearson BTEC Workskills Certificate.
The qualification itself is made up of over 100 Units and each unit requires assessment that can present evidence and demonstrate that all learning outcomes have been met.
These Final Assignment Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes.
These concluding assignments can be completed by the individual learner and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
This particular instalment in the series focuses on the importance of Working in a Team and covers the following criteria.
UNIT 11 Working in a Team.
Know what skills and behaviours are needed to work well as a team
Match own strengths and skills to a given team task
Work positively as a member of a team
Know own performance as a member of a team
A fully editable WORD DOC version is available on request.
Other Units in this series are available on TES and within the Grainge_Ed Resource Shop
The 3rd of a series of resources centered on and around the Retail industry They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment.
This particular series focuses on Customer Service and includes the following:
The Customer
Internal Customers
Customer Profiles
Customer Research
Effective Customer Service
Before, During & After
Pro’s & Cons for the Company
Presentation Task
Non Verbal Communication
Communication Task
Experiences of Customer Service
Customer Service Card Activity
Series 1, 2 and 4 available at the TES Smartbooks Shop
Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks.
The resource is in PDF Format but also available as a fully editable Word doc by request.
This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546)
The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met.
These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes. Each page has a header that includes the individual outcomes covered, which can be assessed and then signed off.
The workbook can be delivered as individual worksheets or as a final assignment that would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
This particular instalment in the series focuses on the importance of Working as part of Team and making covers the following criteria.
Level 1- UNIT 411- Working as Part of a Team
Understand why effective teamwork is important.
Understand team values and goals.
Understand the roles people may take in a team.
Understand how to achieve a team goal
Be able to implement and review the plan
Be able to reflect on the effectiveness of the plan
Other Units in this series are available on TES and within the SmartBooks Resource Shop
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
The 2nd of a series of resources centered on and around the Retail industry They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment.
This particular series includes the following:
Window Displays
Visual Merchandising & Task
Shop Floor & Sales Areas
Manual Handling & Task
Lifting Equipment
Deliveries
Stock Management
Stock Checks
Product Placement & Task
Recap Quiz
Series 1, 3 and 4 available at the TES Smartbooks Shop
Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks.
The resource is in PDF Format but also available as a fully editable Word doc by request.
These series of resources has been created for those Teaching and Studying Pearson BTEC Workskills Certificate.
The qualification itself is made up of over 100 Units and each unit requires assessment that can present evidence and demonstrate that all learning outcomes have been met.
These Final Assignment Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes.
These concluding assignments can be completed by the individual learner and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
This particular instalment in the series focuses on the importance or producing an effective and successful CV and covering letter and covers the following criteria.
UNIT 26 - Using a CV and Covering letter to Apply for a Job
1. Know the purpose of a CV and covering letter
2. Know the type of information usually included in a CV and covering letter
3. Know the importance of references in a CV
4. Be able to produce a CV and covering letter for a job application
A Fully editable WORD DOC version is available if required.
Other Units in this series are available on TES and within the Grainge_Ed Resource Shop
This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546)
The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met.
These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes. Each page has a header that includes the individual outcomes covered, which can be assessed and then signed off.
The workbook can be delivered as individual worksheets or as a final assignment that would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
This particular instalment in the series focuses on the importance of Effective Communication and making applications and covers the following criteria.
Level 1- UNIT 404- Effective Communication
1 Understand why effective communication is important
2 Understand the importance of positive and appropriate behaviour
3 Understand the importance of feedback
Other Units in this series are available on TES and within the SmartBooks Resource Shop
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
The 4th instalment in a series of resources centered on and around the Retail industry They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment.
This particular series focuses on Teamwork and includes the following:
What is Teamwork
Prioritising Tasks
Communication Breakdowns
Conflict within a team
Benefits of Teamwork
Communication Types
Body Language
Two way Communication
Team Scenario Task
Humour in the Workplace
Teamwork Roles
Recruitment Task
Timed Wordsearch
Series Recap
Series 1, 2 and 4 available at the TES Smartbooks Shop
Look out for the FLASHCARD Resource that accompanies the Smartbooks Retail Series of Workbooks.
The resource is in PDF Format but also available as a fully editable Word doc by request.n
The 1st of a series of resources centered on and around the Retail industry.
These 15 worksheets can be delivered individually, collectively and in any order.
They can be in adapted to suit a range of learner styles and levels.
This particular series includes the following:
What is Retail?
Jobs in the industry
First impressions
Retail Lingo
Retail Sectors
Customer Service (Observation Task)
Taking Payment
Cash Transactions
Identifying Forgeries
Checking a Check
Till Problems
Maths Task
Chip and Pin
Monopoly activity & Evaluation
Recap Quiz
Series 2, 3 & 4 available
Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks.
The resource is in PDF Format but also available as a fully editable Word doc by request.
This series of FLASHCARDS are based around Retail and accompany the Retail Skills Workbook Series available here on TES, however can be used just as effectively as a standalone resource. They can be in adapted to suit a range of learner styles and levels.
They should on printed on card (preferably) double sided and then cut out and used in any way that best compliments your own teaching style.
Flashcards are proven as an effective method in assisting learning and ensuring it is taking place. They embrace a wonderful mental process called ‘Active Recall’ and can be used in various ways such as:
• Recapping knowledge – As a starter activity related to the previous lesson.
• Refreshing knowledge - Incorporating them randomly in any lesson.
• Revising for exams - Confirming the knowledge required for assessment.
• Embedding both Maths & English.
• Embracing Equal Opportunities & Diversity.
• Creating new knowledge – The possibilities are endless.
Retail Skills Workbook Series 1, 2, 3 & 4 available. Series 5 Coming Soon
This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skill Award and Certificate (5546)
The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met.
These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes and can be used as a Final Assignment.
These can be completed by the individual learners as a final assignment or as a group if delivered as a workbook and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
This particular instalment in the series focuses on the importance of Interpersonal Relationships and covers the following criteria.
UNIT 434 - Interpersonal Relationships
Understand interpersonal relationships.
1.1 describe what is meant by the term interpersonal relationships
1.2 explain the importance of developing positive interpersonal relationships
1.3 describe the differences between interacting with individuals and as part of a group
1.4 describe qualities important in developing interpersonal relationships
1.5 describe qualities important in developing group relationships.
Understand how to interact positively with others.
2.1 describe the reasons for having boundaries when interacting with others
2.2 give examples of boundaries in interpersonal relationships
2.3 outline different ways of making decisions.
Other Units in this series are available on TES and within the Grainge_Ed Resource Shop
These series of resources has been created for those Teaching and Studying Pearson BTEC Workskills Certificate.
The qualification itself is made up of over 100 Units and each unit requires assessment that can present evidence and demonstrate that all learning outcomes have been met.
These Final Assignment Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes.
These concluding assignments can be completed by the individual learner and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
This particular instalment in the series focuses on the importance or producing an effective and successful CV and covers the following criteria.
UNIT 1 Produce a CV.
Know the purpose of a CV
Know information required in a CV
Know the purpose of a reference in a CV
Be able to produce a CV
A fully editable WORD DOC version is available on request.
Other Units in this series are available on TES and within the Grainge_Ed Resource Shop
These series of resources has been created for those Teaching and Studying the Pearson BTEC Workskills Certificate.
The qualification itself is made up of over 100 Units and each unit requires assessment that can present evidence and demonstrate that all learning outcomes have been met.
These Final Assignment Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes.
These concluding assignments can be completed by the individual learner and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
This particular installment in the series focuses on the importance or producing an effective and successful CV and covers the following criteria.
UNIT 4 - Skills and Qualities For Employability
Know skills and qualities needed for different workplace activities
Know skills and qualities needed for a job of personal interest
Plan to develop own skills and qualities for a chosen job
A Fully editable WORD DOC version is available if required.
Other Units in this series are available on TES and within the Grainge_Ed Resource Shop
This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546)
The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met.
These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes and can be used as a Final Assignment. Each page has a header that includes the individual outcomes covered and can be assessed easily and then signed off.
These can be completed by the individual learners as a final assignment or as a group if delivered as a workbook and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
This particular installment in the series focuses on helping the learner plan for progression by understanding their programme and the facilities and support available and by being able to recognise and build on personal stengths.
Learner outcomes are as follows;
1 Understand own study or training programme
2 Know the facilities & support available in the college
3 Recognise personal strengths (skills, qualities and attitudes) needed for learning and work
4 Agree an action plan for self-improvement
Other Units in this series are available on TES and within the SmartBooks Resource Shop
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in tutorials, English or ICT sessions.
This instalment of worksheets focuses on allowing the learner to decide what they would imagine their perfect job to be. It then tasks them with breaking that job role down and asks them to create an advert for their chosen vocation.
They will explore the pros and cons of each others ‘perfect job’ choices and demonstrate their capabilities of understanding the opinions of others as well as being able to put their own opinion across.
The Resource also includes and example of an advert designed by a previous learner.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
These workbooks have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials or English or ICT sessions .
This Bundle includes:
Time Management and subtly embeds many of the Functional skills required for assessment in English, Maths and ICT.
Tasks include:
• Identifying and essential and non-essential activities we need to fit into our daily lives.
• How to prioritise areas of our lives in order of importance.
• Becoming familiar with the many tools available to help us organise better and save time.
• An activity where learners have to breakdown their own time within a typical week.
• Transferring that information on to an electronic table that visually shows where their time is spent and highlights bad habits, area to address and may even encourage a change in routine.
The resource includes an adaptable WORD Doc Template that the tutor can email or print of for the last task.
Keeping Personal Information Safe.
Learners will participate in various activities to become familiar with the many dangers and demonstrate new knowledge on how to take action to minimise the risk of data and identity theft.
Text Driving and other distractions that cause accidents on the road. The resource includes various tasks that look at:
Attitudes & Current Mindsets
The Consequences
The Facts & Statistics
Prevention
NOTE: The video used is available on YouTube, but should be watched before delivery as some more sensitive learners may find it upsetting.
Tutor Answers to current statistics are also included, however these are obviously subject to change.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
All resources are available to download as PDF files. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in tutorials and also integrated in various other sessions
This particular worksheet focuses on the importance of Attendance and Punctuality and is broken down into the following
Why is attendance so important? - An activity that requires learner to fill in the gaps of an informative piece of writing. An effective way of going over text and gaining a full understanding.
Reasons v Excuses - A couple of tasks that require learners to understand the difference between reasons and excuses used for being absent or late. Promotes some great lighthearted and fun group discussion.
Being on time - A eye opening activity where learners will use maths skills to determine the amount of time lost at school, work and College through poor punctuality. Scenarios given.
Q&A - A series of thought provoking questions that learner will answer individually and then take part in a group discussion to share thoughts and opinions.
Attendance and Punctuality Task - Learner are given a scenario that requires them to Propose, Produce and Promote an Incentive and reward scheme to help improve Attendance and Punctuality in a struggling primary school. The task then requires them to present their schemes with the rest of the group and even display in their ideas in the classroom.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546)
The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met.
These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes and can be used as a Final Assignment. Each page has a header that includes the individual outcomes covered and can be assessed easily and then signed off.
These can be completed by the individual learners as a final assignment or as a group if delivered as a workbook and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
This particular installment in the series focuses on helping the learner to prepare for an interview and includes a mock interview activity.
Learning Outcomes
1 Know how to prepare for an interview
1.1 research:
A. the company B. its values C. its impact on the community D. the job role
1.2 prepare answers to a given set of questions that are likely to be asked in the interview
1.3 prepare questions to ask in the interview based on research
1.4 describe different interview techniques
1.5 describe how to seek clarity from the interviewer about questions asked
1.6 collate any documents that may be asked for at interview
1.7 describe the route and means of transport to take to attend the interview on time.
2 Be able to present and perform well at an interview
2.1 dress appropriately and display good personal hygiene for the
interview
2.2 use appropriate means of non-verbal communication such as
body language and facial expressions during the interview
2.3 take part in an interview activity
2.4 give clear, straightforward answers to the questions asked
2.5 prepare a short presentation for use at an interview
3 Be able to review own performance at an interview
3.1 describe aspects of the interview that went well
3.2 describe one aspect of the interview that did not go well
3.3 plan actions to improve performance at future interviews.
Other Units in this series are available on TES and within the SmartBooks Resource Shop
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. This resource can be used effectively in Tutorials or English sessions.
This instalment of worksheets focuses on the importance of keeping personal information safe. Learners will participate in various activities to become familiar with the many dangers and demonstrate new knowledge on how to take action to minimise the risk of data and identity theft.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials, English or ICT sessions.
This bundle includes the following 3 Resources:
DREAM JOB - focuses on allowing the learner to decide what they would imagine their perfect job to be. It then tasks them with breaking that job role down and asks them to create an advert for their chosen vocation.
They will explore the pros and cons of each others ‘perfect job’ choices and demonstrate their capabilities of understanding the opinions of others as well as being able to put their own opinion across. It includes and example of an advert designed by a previous learner.
ATTENDANCE and PUNCTUALITY focuses on the importance of Attendance and Punctuality and is broken down into the following
Why is attendance so important? - An activity that requires learner to fill in the gaps of an informative piece of writing. An effective way of going over text and gaining a full understanding.
Reasons v Excuses - A couple of tasks that require learners to understand the difference between reasons and excuses used for being absent or late. Promotes some great lighthearted and fun group discussion.
Being on time - A eye opening activity where learners will use maths skills to determine the amount of time lost at school, work and College through poor punctuality. Scenarios given.
Q&A - A series of thought provoking questions that learner will answer individually and then take part in a group discussion to share thoughts and opinions.
Attendance and Punctuality Task - Learner are given a scenario that requires them to Propose, Produce and Promote an Incentive and reward scheme to help improve Attendance and Punctuality in a struggling primary school. The task then requires them to present their schemes with the rest of the group and even display in their ideas in the classroom.
SHOULD ANIMALS LIVE IN THE ZOO focuses on the controversial issue of Animals in Captivity and requires learners to demonstrate their capabilities of understanding the opinions of others as well as being able to put their own opinion across. They will explore the pros and cons of the subject using online research and also have the opportunity to debate their findings with each other.
The task then requires them to present their final investigations in a newspaper article which they can design and present to the rest of the group and even display in the classroom. The Resource also includes worksheets to brief learners on the task as well as a Word Doc newspaper article Template to get them started.
